GAP Claims

How To File A GAP Claim

How to file a GAP Claim

Please Note the Administrator on your current agreement. 

If you need assistance, please call (918) 266-1200.

CLASSIC ADMINISTRATOR

GAP Claim Process

LOSS DOCUMENT REQUIREMENTS:
YOU shall report any potential loss to the ADMINISTRATOR:

Norman and Company, Inc.

106 State Street East, Oldsmar, FL 34677

Toll Free: 800-930-4633

Within ninety (90) days of settlement with the PRIMARY CARRIER or should there be no PRIMARY CARRIER within ninety (90) days of the DATE OF LOSS.

For each loss YOU must provide the following and any other additional information we may request:

  1. A copy of the primary insurance settlement worksheet and check;
  2. Verification of any other insurance or other recoverables (including sale of salvage);
  3. Verification of any other refundable amounts;
  4. A copy of this GAP addendum;
  5. Verification of the primary insurance deductible and the date of loss;
  6. A copy of the police report, in the case of an UNRECOVERED THEFT;
  7. Details of the FINANCING CONTRACT include YOUR name and address, account number, amount borrowed, interest rate, payment amount, FINANCING CONTRACT history and calculation of UNPAID NET
    BALANCE amount and;
  8. Any additional reasonable documentation requested by our GAP administrator.

No amount shall be waived by US if the claim is not reported or if the documentation is not provided within the stated time period. All amounts waived as the result of this addendum shall be
applied to the FINANCING CONTRACT balance within thirty (30) days after satisfactory presentation and acceptance of all information listed above to our administrator. Loss processing will not be
made until YOU have recovered all amounts from any insurance or other indemnity which is valid and collectible and from any other recoverable or refundable source.

Additional GAP Claims Questions:

Toll Free: 800-930-4633

CAP (Capital Administrative Professionals)

GAP Claim Process

All Benefit requests must be submitted and required documentation provided to the Administrator:

Capital Administrative Professionals, LLC
PO Box 1207, Dublin, OH 43017
Toll Free: 1-888-785-9736
Email: gapadmin@capadminpros.com

Within ninety (90) days of settlement from the Primary Carrier; or if no insurance coverage is in
effect on the Date of Loss, within ninety (90) days of the accident, theft or discovery of loss. No
GAP Amount will be Waived if the Benefit request is not submitted and required documentation
provided within these stated time periods. You are responsible for handling all procedures required
by Your Primary Carrier. You shall report any potential loss to the Administrator at address or
email above. You must provide the following and any other additional information We may request:

  1. A copy of the primary insurance valuation and settlement worksheets and check;
  2. Verification of any other insurance or other recoverable items (including sale of salvage);
  3. Verification of any other refundable amounts;
  4. A copy of the Financing Contract and a copy of this GAP Addendum;
  5. Copy of the Buyers Order;
  6. Verification of the primary insurance deductible and the date of loss;
  7. A copy of the accident/police/fire report;
  8. Payment history;
  9. Upon request, a sworn proof of
    loss form, and/or examination under oath;
  10. Any additional reasonable documentation requested by the Administrator.

All amounts Waived as the result of this addendum shall be applied to the Financing Contract balance after satisfactory presentation and acceptance of all information listed above to the Administrator. Loss processing will not be made until You have recovered all amounts from any insurance or other indemnity which is valid and collectible and from any other recoverable or refundable source.

Additional GAP Claims Questions:

Toll Free: 888-785-9736

 

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